Freedom Self-Love Privacy Policy

Freedom Self Love (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

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1. Information We Collect

We may collect the following personal information when you use our website:

* Full name
* Email address
* Phone number
* Delivery address
* Payment details (processed securely via third-party providers)
* Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Communicate with you regarding purchases
* Provide customer support
* Send marketing emails (only if you opt in)
* Improve our website and services

3. Sharing of Information

We do not sell your personal information.

We may share your data with:

* Payment gateways (Cybersource)
* Courier partners for delivery (Courier Guy)
* Service providers that help operate our website

All third parties are required to keep your information secure.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

6. Your Rights (POPIA)

Under POPIA, you have the right to:

* Access the personal information we hold about you
* Request correction or deletion of your data
* Object to the processing of your data
* Withdraw consent for marketing communications

To exercise these rights, contact us at:
monika@freedomselflove.com

7. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:
monika@freedomselflove.com