Freedom Self-Love Terms of Service

1. Introduction

Welcome to Freedom Self Love (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.

2. Company Information

This website is operated by Freedom Self Love.
For any queries, please contact: Monika Walters
Email: monika@freedomselflove.com
Location: South Africa

3. Products

We specialise in natural skincare products made with carefully selected ingredients.

* All products are for external use only
* Results may vary from person to person
* We do not guarantee specific outcomes

4. Pricing & Payment

* All prices are listed in South African Rand (ZAR)
* We reserve the right to change pricing at any time
* Payment must be made in full before orders are processed

5. Shipping & Delivery

* We ship within South Africa
* Delivery times are estimates and may vary
* We are not responsible for delays caused by couriers

6. Returns & Refunds (CPA Alignment)

In line with the Consumer Protection Act:

* You may return unused products within 7 days of delivery if:
    * The product is defective
    * The wrong item was delivered
* Due to hygiene reasons, we do not accept returns on opened or used skincare products unless defective
* Refunds will be processed once the product is inspected

7. Allergies & Skin Reactions

* Customers are responsible for reviewing ingredient lists
* We recommend a patch test before use
* Freedom Self Love is not liable for allergic reactions or misuse

8. Intellectual Property

All content on this website (images, branding, text) is the property of Freedom Self Love and may not be used without permission.

9. Limitation of Liability

To the maximum extent permitted by law:

* We are not liable for any indirect or consequential damages arising from the use of our products
* Our liability is limited to the purchase price of the product

10. Privacy

Your personal information is handled in accordance with the Protection of Personal Information Act (POPIA).

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

12. Governing Law

These Terms are governed by the laws of South Africa.